

Agency thinking.
Without the agency overhead.
Agency thinking.
Without the agency overhead.
Agency thinking.
Without the agency overhead.
Your all-in-one brand audit without the bullsh*t.
Smart decisions start here.
Your all-in-one brand audit without the bullsh*t.
Smart decisions start here.
Your all-in-one brand audit without the bullsh*t.
Smart decisions start here.
Act on what matters






Act on what matters
Answers you can use today.
Clarity your in-house team can build on. Evidence your board can act on.
Senior expertise. Priced for reality.
Top-agency rigour, fixed pricing.
No surprises, no stacked fees.
Built for growth.
Know what's working, fix what's not, and move faster. Built for your next move.
Answers you can use today.
Clarity your in-house team can build on. Evidence your board can act on.
Answers you can use today.
Clarity your in-house team can build on. Evidence your board can act on.
Senior expertise. Priced for reality.
Top-agency rigour, fixed pricing.
No surprises, no stacked fees.
Senior expertise. Priced for reality.
Top-agency rigour, fixed pricing. No surprises, no stacked fees.
Built for growth.
Know what's working, fix what's not, and move faster. Built for your next move.
Built for growth.
Know what's working, fix what's not, and move faster. Built for your next move.
OUR APPROACH
We believe big shifts begin with clarity. No black boxes. Or big reveals. Just work that unlocks decisive action.
OUR APPROACH
Using structured brand audits, we make complex challenges simple and more actionable.
OUR APPROACH
Using structured brand audits, we make complex challenges simple and more actionable.
Our approach combines strategic rigour with creative focus to make clear what works, what’s broken, and where to focus.
To bring consistency and speed to that diagnosis, we apply our RAG system (Red–Amber–Green), modelled on the same simple traffic light system the world moves by.
We audit your position, map the white space, and leave you with clear decisions built for action.
Our approach combines strategic rigour with creative focus to make clear what works, what’s broken, and where to focus.
To bring consistency and speed to that diagnosis, we apply our RAG system (Red–Amber–Green), modelled on the same simple traffic light system the world moves by.
We audit your position, map the white space, and leave you with clear decisions built for action.
Our approach combines strategic rigour with creative focus to make clear what works, what’s broken, and where to focus.
To bring consistency and speed to that diagnosis, we apply our RAG system (Red–Amber–Green), modelled on the same simple traffic light system the world moves by.
We audit your position, map the white space, and leave you with clear decisions built for action.
WHAT SETS US APART
The Department
vs Agency Model
The Department
What you get
Focused, top-level guidance
Product
None
One clear audit
Deliverables
Built for theatre
Built for decisions
Senior time
"Pitch and switch"
Expert-only
Speed
Slow by design
10-day delivery
Cost
High, unclear
Fixed, no extra cost
Mindset
Stuck in legacy mode
No BS
Agency Model
Agency Model
What you get
Not fit for purpose
Bloated, vague outputs
Product
Not fit for purpose
None
Deliverables
Not fit for purpose
Built for theatre
Senior time
Not fit for purpose
"Pitch and switch"
Speed
Not fit for purpose
Slow by design
Cost
Not fit for purpose
High, unclear
Mindset
Not fit for purpose
Stuck in legacy mode
WHAT SETS US APART
The Department
vs Agency Model
WHAT SETS US APART
The Department
vs Agency Model
Agency Model
Agency Model
The Department
The Department
What you get
What you get
Bloated, vague outputs
Bloated, vague outputs
Focused, top-level guidance
Focused, top-level guidance
Product
Product
None
None
One clear audit
One clear audit
Deliverables
Deliverables
Built for theatre
Built for theatre
Built for decisions
Built for decisions
Senior time
Senior time
"Pitch and switch"
"Pitch and switch"
Expert-only
Expert-only
Speed
Speed
Slow by design
Slow by design
10-day delivery
10-day delivery
Cost
Cost
High, unclear
High, unclear
Fixed, no extra cost
Fixed, no extra cost
Mindset
Mindset
Stuck in legacy mode
Stuck in legacy mode
No BS
No BS
WHO WE ARE
For 20 years, Rowan Costello
and Simon Ford have helped
steer some of the world’s most ambitious companies through growth. From early-stage startups to billion-dollar enterprises.
WHO WE ARE
For 20 years, Rowan Costello
and Simon Ford have helped steer some of the world’s most ambitious companies through growth. From early-stage
startups to billion-dollar enterprises.
WHO WE ARE
For 20 years, Rowan Costello and Simon Ford have helped steer some of the world’s most ambitious companies through growth – from early-stage startups to billion-dollar enterprises.
The Department was born from a shift. A need to jettison the old agency model. It was too heavy, too slow.
Our model is built for ambitious teams who want big-agency thinking, priced for reality. The result is a sharp thinking audit you can act on. Made to land clarity – the kind that sets growth in motion.
The Department was born from a shift. A need to jettison the old agency model. It was too heavy, too slow.
Our model is built for ambitious teams who want big-agency thinking, priced for reality. The result is a sharp thinking audit you can act on. Made to land clarity – the kind that sets growth in motion.
The Department was born from a shift.
A need to jettison the old agency model. It was too heavy. Too slow.
Our model is built for ambitious teams who want big-agency thinking, priced for reality. The result is a sharp thinking audit you can act on. Made to land clarity – the kind that sets growth in motion.
OUR TRACK RECORD
We've helped them
see clearly, now it's your turn.
OUR TRACK RECORD
We've helped them see clearly, now it's your turn.
TRACK RECORD
We've helped them see clearly, now it's your turn.
Trusted by
a16z
BBC Research and Development
Berkeley Homes
BMW
British Land
Chelsea Football Club
Coro Energy
Danone
David Lloyd Clubs
Deloitte
EA Sports
Elementor
Global University Systems
Hewlett Packard
Hyundai
IMAX
Invesco
Kantar
Lloyds Bank
London Academy Of Trading
MCA Chicago
Node4
NYU
O2
RLDatix
Simply Health
Slater and Gordon
The Global Fund
The Royal Automobile Club
Thrivent
Trading212
Unbound Merino
Virgin
Waitrose & Partners
Zurich
Trusted by
a16z
BBC Research and Development
Berkeley Homes
BMW
British Land
Chelsea Football Club
Coro Energy
Danone
David Lloyd Clubs
Deloitte
EA Sports
Elementor
Global University Systems
Hewlett Packard
Hyundai
IMAX
Invesco
Kantar
Lloyds Bank
London Academy of Trading
MCA Chicago
Node4
NYU
O2
RLDatix
Simply Health
Slater and Gordon
The Global Fund
The Royal Automobile Club
Thrivent
Trading212
Unbound Merino
Virgin
Waitrose & Partners
Zurich
Trusted by
a16z
BBC Research + Development
Berkeley Homes
BMW
British Land
Chelsea Football Club
Coro Energy
Danone
David Lloyd Clubs
Deloitte
EA Sports
Elementor
Global University Systems
Hewlett Packard
Hyundai
IMAX
Invesco
Kantar
Lloyds Bank
London Academy of Trading
MCA Chicago
Node4
NYU
O2
RLDatix
Simply Health
Slater and Gordon
The Global Fund
The Royal Automobile Club
Thrivent
Trading212
Unbound Merino
Virgin
Waitrose & Partners
Zurich
Selected Agencies
AnalogFolk
Dixon Baxi
Edelman
FCB Inferno
Fleishman Hillard Group
Forpeople
Further
M&C Saatchi
McCann Health
McCann London
Moving Brands
Nearly Normal
New Territory
Prophet
Saatchi & Saatchi
Structure
Superunion
The Superultrarare
VMLY&R
Selected Agencies
AnalogFolk
Dixon Baxi
Edelman
FCB Inferno
Fleishman Hillard Group
Forpeople
Further
M&C Saatchi
McCann Health
McCann London
Moving Brands
Nearly Normal
New Territory
Prophet
Saatchi & Saatchi
Structure
Superunion
The Superultrarare
VMLY&R
Selected Agencies
AnalogFolk
Dixon Baxi
Edelman
FCB Inferno
Fleishman Hillard Group
Forpeople
Further
M&C Saatchi
McCann Health
McCann London
Moving Brands
Nearly Normal
New Territory
Prophet
Saatchi & Saatchi
Structure
Superunion
The Superultrarare
VMLY&R
RunClear
Run
Clear